Skip to content
Dropie.io

Use Case

Healthcare & Medical Practices

Eliminate paper-heavy patient intake. Collect patient information, insurance documents, and consent forms digitally before appointments.

Dr. Daniel Rivera

Clinic Operations Director

Healthcare | 20-100 employees

Daniel oversees patient intake, records management, and compliance at a multi-provider clinic. Administrative burden on clinical staff reduces time with patients. Paper-heavy processes create bottlenecks and compliance risks.

Challenges

Paper-Heavy Intake

Patients complete paper forms in waiting rooms, creating backlogs and delays.

Manual Data Entry

Staff manually enter patient information into systems. Error-prone and time-consuming.

Incomplete Paperwork

Patients arrive without completed forms. Appointments start late.

Insurance Verification Delays

Verifying insurance information manually delays appointment starts.

Compliance Risks

Paper document handling creates potential compliance issues.

How Dropie Solves These Problems

Send intake forms before appointments. Patients complete all paperwork online. AI extracts insurance information. Documents signed digitally before arrival.

Typical Patient Intake Workflow

1

Appointment Scheduled

When appointment is booked, patient receives link to intake forms.

2

Patient Information

Patient fills out medical history, contact info, and emergency contacts.

3

Insurance Upload

Patient uploads photos of insurance cards. AI extracts policy information.

4

Consent Forms Generated

System generates required consent forms with patient information filled in.

5

Digital Signatures

Patient signs consent forms, privacy acknowledgments digitally.

6

Ready for Appointment

Patient arrives with all paperwork complete. No waiting room forms.

Features Used

Secure Forms

HIPAA-aware patient intake forms with medical history fields

AI Document Processing

Extract information from insurance cards and identification

Document Generation

Auto-generate consent forms with patient information

E-Signatures

Collect legally binding consent signatures

Client Portals

Patient portal for accessing medical documents

Audit Trails

Complete access logging for compliance

Encryption

AES-256 encryption for all patient data

Benefits

Eliminate Waiting Room Forms

Patients complete all paperwork before arriving

Faster Check-In

Reduce check-in time from 15+ minutes to under 2 minutes

Reduced Errors

AI extraction and validation prevent data entry errors

Insurance Pre-Verification

Verify insurance details before appointment day

Staff Efficiency

Clinical staff focus on patient care instead of paperwork

Multi-Language Support

Forms available in multiple languages for diverse populations

Implementation Steps

1

Create Intake Forms

Build patient intake forms with medical history, insurance, and demographics fields.

2

Set Up AI Extraction

Configure AI to extract data from insurance card uploads.

3

Create Consent Templates

Upload consent form templates with placeholders for patient data.

4

Build Intake Workflow

Create workflow from form submission to signed consent forms.

5

Configure Patient Portals

Set up portals for patients to access their documents.

6

Apply Practice Branding

Customize with practice logo and colors.